Uniphore, a global leader in enterprise artificial intelligence, announced today its acquisition of two major data solutions providers, ActionIQ and Infoworks.
The acquisitions mark a significant expansion of Uniphore’s AI capabilities, paving the way for the introduction of the industry’s first Zero Data AI Cloud.
The Zero Data AI Cloud is designed to address critical challenges in AI adoption, including data access, accuracy, and integration.
By enabling enterprises to harness AI without moving, transforming, or duplicating data, the platform ensures data sovereignty and eliminates complex integration requirements.
Its infrastructure-agnostic design allows seamless integration across various platforms, applications, and cloud environments.
A Strategic Leap for Enterprise AI
The acquisition brings together ActionIQ’s expertise in customer data solutions and Infoworks’ enterprise data management capabilities.
ActionIQ is known for its Composable Zero-copy Data Platform, which enables enterprises to connect and utilize data without the need for extensive integration projects.
Infoworks contributes its intelligent data platform, which automates data discovery, organization, and cleaning processes.
Umesh Sachdev, CEO and co-founder of Uniphore, highlighted the significance of the acquisitions:
“With the acquisitions of ActionIQ and Infoworks, Uniphore is enabling a Zero Data AI Cloud for the world’s largest companies, equipping them with the tools to fast-track AI deployments and drive measurable business outcomes.”
A Four-Layer AI Framework
Uniphore’s Zero Data AI Cloud incorporates a multi-layered architecture to simplify and accelerate enterprise AI adoption:
- Composable Data Layer: Provides seamless access to enterprise data while maintaining control and eliminating the need for complex migrations.
- Knowledge Layer: Converts enterprise data into an AI-ready knowledge lake, grounding AI outputs in organizational knowledge to ensure reliability.
- Model Layer: Offers tools to fine-tune AI models for specific industries and enterprises, with options to select or create language models tailored to business needs.
- Agentic Layer: Enables deployment of AI-powered agents for various business functions such as customer service, sales, and HR, allowing for workflow automation and customization.
This comprehensive approach supports rapid deployment, enabling enterprises to implement AI solutions in weeks instead of months, while preserving data governance and security.
Implications for Enterprises
By integrating ActionIQ’s and Infoworks’ technologies, Uniphore aims to help enterprises transition from AI trials to full-scale implementation.
The Zero Data AI Cloud allows organizations to unlock the potential of their data without disrupting existing systems or risking vendor lock-in.
Market Impact and Future Plans
Both ActionIQ and Infoworks bring capabilities that complement Uniphore’s portfolio, enhancing its ability to deliver secure, scalable, and industry-specific AI solutions.
Uniphore plans to expand the offerings of ActionIQ’s composable CDP and continue advancing its Zero Data AI Cloud platform.
With a global presence and a client base spanning 1,600 enterprises in 20 countries, Uniphore’s latest move solidifies its role as a key innovator in enterprise AI.
